We reply to all emails in good time. Unfortunately however, the ever-increasing spam phenomenon can cause some messages to be lost when they are deleted by email filters. For this reason, if you have not received a response within 12 hours, we would kindly ask you to contact us again.

When there is very limited room availability, we close the online bookings related to these particular periods, in order to avoid the unpleasant scenario of overbooking. Therefore we advise you to contact us by phone to check whether there are in fact some rooms still available.

In cases of food intolerances, we always try, wherever possible, to satisfy the requests of our guests. Please let us know before your arrival so we can prepare accordingly.

Although we are located in old buildings, we have prepared 2 rooms and paths that allow disabled guests to stay here too. Inform us when you book.

The Main House is equipped with an elevator. The other two buildings are not suitable for people with mobility difficulties. Please contact us to check which rooms are available.

Dogs are allowed in the hotel. In the communal areas you just need to keep them on a leash. We ask only that you let us know in advance.

Check-in is from 3:00 PM to 9:00 PM. For check in in different timing please inform when you book to organize at the best Check-out should be completed by midday. Late check-out free of charge is possible, according to the availability of rooms in the hotel.

We speak Italian, English, German and a bit of French.

Yes, we accept payments with Visa, Mastercard, American Express and debit cards.

Yes, you can send us an email with your credit card details or call us on 0039018354350.

Yes, it is possible to cancel your booking free of charge up to 7 days before the arrival date. In cases of cancellation after this deadline, or if you do not arrive, you will debited for the cost of a single night (within 48 hours) or the entire stay.

All prices are per room, per night. As the number of people may vary for each room booked, or for other unexpected bookings, they may incur a surcharge.

The page appears, including the Booking Code, which you should print out and keep. The successful the booking is guaranteed when you receive a confirmation email. In the instance where you do not receive the confirmation email shortly after completing the booking, contact the hotel directly.